Our Terms & Conditions

All our terms and conditions are laid out below for your assurance. Please spend time reading over all our details. Enjoy !

By visiting the Book And Pamper website, and by purchasing  Book And Pamper Products, you are agreeing to comply with and be bound by the terms and conditions  of use outlined below.

To become a Book And Pamper member simply click any of the "sign up" or "subscribe" buttons located throughout the website. You will be prompted to submit your name, shipping and billing information plus your email address and complete the purchase of your initial membership.

Purchasing a Subscription
Subscriptions are sold as a monthly package where you can choose your chosen Book genre. Each subscription comes with a book, sweet treats, Pamper treats and hot beverages. Purchasing a subscription can be done via our website. Must be 16+ to purchase a subscription and hold a debit or credit card under your name. if you place an order for someone younger than this age you take full responsibility in the items they receive and payment.

Allergies and reactions
Book And Pamper  are NOT responsible for any Allergies or reactions you may take when using our products.  If you are allergic to a certain ingredient you can let us know in the "Additional Notes" section during checkout. You are responsible of checking ingredients on our products

Refunds and Returns
Book And Pamper do NOT accept refunds or returns. You can however tell us which Books you have read so you don't  receive the same Book twice. We do NOT offer Book exchange.

Payments and Orders
Our card Payments are secure via the payment platform Stripe. The prices on our website are displayed in GBP. Payment can be made by credit or debit card. It is essential that you provide us with a valid email address when placing your order. We will accept your order by email confirmation. Payments are collected on the 1st of each month, however,  if you sign up and there is more than 16 days before the end of the month, payment is taken immediately and the next payment is collected on the 1st of each month after. If you sign up and there is less than 16 days before the end of the month NO payment is taken until the 1st of the following month.
If you need to update card details you can via your account or contact Book And Pamper on info@bookandpamper.co.uk

Shipping
Shipping cost is calculated at checkout. Postage will be made via Royal Mail 48 Tracked or 2nd Class Signed For. When necessary, other providers maybe used. All subscription boxes are dispatched around the 14th of each month.

International shipping
International shipping is made via Royal Mail Tracked, and when necessary other providers. International shipping can take up to 2 weeks, some delays can be expected. Some products will not be allowed into international mail but we will add more items into your box to cover this.

Cancellations
Cancellation of your subscription can be made at anytime. If you cancel after payment is taken, you will receive that month's box and future deliveries will be cancelled untill you wish to reactivate your subscription. To cancel your subscription you can log into your account or contact Book And Pamper.

Account
Upon creating your account, you agree to accept  responsibility for all actives that occur under your account including your password. If you believe someone may have access to your account without your permission, you must log into your account change your password and email us at info@bookandpamper.co.uk

Automatic renewal
Subscriptions will automatically renew on the 1st of each month, unless notified by yourself that you wish to cancel your subscription. If you notify us to cancel your subscription after payment is taken, you will receive that month's box and further deliveries will be cancelled unless you reactivate your subscription.

Gift boxes
Gift boxes are one off payments and payment is collected immediately, Gift boxes are also dispatched immediately. Once payment clears and box has shipped we DO NOT accept refunds, returns or exchange. You can also choose your chosen Book Genre.

Personal data
We collect Personal data when you use our services and website. Your data is used in accordance with our privacy notice available on our website.

Sometimes the prettiest gifts come wrapped up in a bow

Let's Talk

Get in touch today with any questions or thoughts you may have. We are delighted to talk through our subscription packs and gift sets. We can easily and happily answer any questions you may have.

COntact Us